American Workforce Education: Making it Work

The traditional model of the Chief Learning Officer (CLO) is no longer meeting the needs of today’s organizations, according to our research, based on in-depth interviews with 21 senior learning officers at 19 large companies. A new and powerful model, the Transformer CLO, is starting to emerge.

Although specialized and STEM skills training rightfully get a lot of attention, workers also need a set of less-technical skills to thrive in the workplace. These are the ‘human skills’ – ones that withstand changes in technology or the global marketplace.

The "New Learning Society” comprises an audience that runs the gamut – from learners who may be displaced because of social and political crises to those who need re-skilling in order to engage productively in the emerging workforce and includes early learners as well as adults.