Website Frequently Asked Questions | MIT J-WEL

Website Frequently Asked Questions

General

User Accounts

Groups

General Group Questions

Group Administration


General

How do I get help in using the J-WEL website?

You can get help in using the J-WEL website either by posting on the Help & Feedback group discussion forum or by using the Contact Us form on the site.

How do I register on the J-WEL platform?

Anyone is welcome to access the public content on the J-WEL site. Registration on the site is limited to staff of J-WEL member organizations and members of the MIT community involved in J-WEL activities. If you are a staff member at a J-WEL member organization, please contact your organization’s liaison with J-WEL for more information; MIT community members may inquire about site access by submitting a message via our site Contact Us form.

 

User Accounts

How do I change my password?

You can change your password by visiting your My Profile page and clicking on the edit button beneath your name.

How can I change the email associated with my account?

You can change your email by visiting your My Profile page and clicking on the edit button beneath your name.

 

Groups

 

General Group Questions

How do I become a member of a group?

Membership in groups is assigned by the J-WEL staff. Representatives of J-WEL member organizations are assigned to the main pK-12, Higher Education, and Workplace Learning groups upon registration. Registered attendees at J-WEL events are registered for the respective event groups. If you are interested in joining other groups on the site, please ask the group administrator if contact information is provided or request access using the Contact Us form on the site. 

Who can see the groups?

Our groups have three visibility settings:

  • Public - Unregistered users can see the overview page and public resources associated with the group, but not the discussion forum, member list, or videoconferences list associated with the group. These sections are only visible to members of the group. Private resources for members only may be posted to the group.
  • Registered Users - Unregistered users cannot see the group; registered users can see the overview page and registered user resources associated with the group, but not the discussion forum, member list, or videoconferences list associated with the group. These sections are only visible to members of the group. Private resources for members only may be posted to the group.
  • Private - Neither unregistered users nor registered users can see the group; All sections and resources are only visible to members of the group.

Who can see resources included in the Resources section of a group?

By default, all resources uploaded to groups are private. Only J-WEL staff can set them to registered user or public access. If you have resources associated with your group that you would like to make available to the registered user community or public, please request this using the Contact Us form on the site.

Who can see comments in the Discussion section of a group?

Comment in the Discussion section are only visible to members of the group and site administrators.

 

Group Administration

How do I become a group administrator?

Group administration privileges can be granted by the J-WEL staff or by a current administrator of the group you'd like to manage. For more information, contact the group administrator if contact information is available or the J-WEL staff by using the Contact Us form on the site.

How do I edit the title and description of my group?

You must be an administrator of a group to edit the main group settings. To edit these settings, look for the “(Edit Group Settings)” link just below the group’s name on the Overview page. Clicking on this link will open an editing form that will allow you to change the group name, the short description that appears in group lists, and the thumbnail image for your group.

Can I make my group visible to non-members of the group or to the general public?

Groups on the site are private by default, but can be made visible to any registered user or to non-logged in visitors to the site by the J-WEL Team. Contact us if you are interested in having the visibility level of your group changed.

How do I add new members to my group?

You must be an administrator of a group to add or manage users. 

In order to be added to your group, a user must have an account on the J-WEL site. User accounts are created by the J-WEL staff. To request an account for a new user, please contact the J-WEL staff.

Once a user has an account on the J-WEL site, any group administrator can add them to the group they administer. To do so, click on the Admin menu item on the right of the group menu (if this menu item does not appear, you are not an administrator of the group.)

This will open an administration page with a number of options for managing the group. The first of these is “Add User.” Click on this option to open the interface for adding a member to your group.

In the “User name” field, begin typing the first name of the user you’d like to add, and the system should provide a list of users in the system that match. 

Select the user you like to add from the system-generated list. If you’d like for this user to also be an administrator of the group, check the Group Admin button below the “User name” field. The “Group Leader” field, if present, grants the same set of permissions as “Group Admin” and can be ignored. The system automatically generates an email notification to the user that they have been the group.  You can add a custom message to this email using the “Request message” field.
 

How do I edit my group Overview page?

You must be an administrator of a group to edit content on the Overview page. To edit this content, look for the black and white pencil icon in the top right of the content area of the page. Clicking on this icon will open an editing form that will allow you to edit the content of three content boxes on the page, and a selector to change the relative position of the content boxes. PLEASE NOTE: The content boxes only permit a limited number of HTML tags. J-WEL Site administrators can use a wider range of HTML tags. If they have done so in the creation of your group, you will not be able to edit these fields, and should contact the J-WEL team for assistance in making changes.

How do I add resources to my group?

If you are a group administrator, you will see three buttons on the resources page labeled "+ Add Resource," "Create Folder," and "Edit Resources." Click on the "+ Add Resource" button and complete the following steps:

  • Select the type of resource you would like to add to your group.
  • For most resources, you can either upload your own resource or select a resource from the J-WEL library to be included in your group resource.
    • To select a J-WEL resource, begin typing the name of the resource, and the title field will provide a menu of resources with matching names, select the desired resource.
    • To include your own resource, upload the resource or add the link as appropriate. Note that the system will accommodate many kinds of documents, but will only display PDFs.
    • Click "Save"

The document should now appear in your group Resources. Note that resources uploaded to groups are by default only visible to members of the group even if the group itself is visible to all registered users or to unregistered users. Resource visibility can be adjusted only by J-WEL staff. Please contact us by using the Contact Us form on the site if you'd like to adjust the visibility of group resources.

How do I create a folder?

If you are a group administrator, you will see three buttons on the Resources page labeled "+ Add Resource," "Create Folder," and "Edit Resources." Click on the "Create Folder" button, give the folder the desired name, and click "Save." The folder should appear in your resources list.

How do I reorder resources in my group?

If you are a group administrator, you will see three buttons on the Resources page labeled "+ Add Resource," "Create Folder," and "Edit Resources."  Click on the "Edit Resources" button. A small crossed arrows icon will appear next to each resource or folder. Click and hold this resource and drag the resources to the desired order. To place a resource in a folder, drag it to an indented position below the folder in which you would like to place it.